This guide will help you with obtaining support and providing feedback about Customer Portal.
Who do I contact if I need help?
Our Customer Service Team is here to assist. You'll find phone and email details on the Customer Portal Home page under Contact Us.
Can I share feedback on the new Portal?
We want to hear the good, the bad and the ugly! Here's how:
Navigate to the Home page within Customer Portal.
Under the "Share your feedback" section, click the "Give Feedback" button.
Tell us what's working, what isn't, and any ideas you have for future improvements.
Your feedback is important and will help us decide what features to add in future.
Where can I find help documentation?
You’re in the right place! Guides and how-to articles for Customer Portal are available in the Help Centre, accessible via the main menu on any page. If you can't find what you're looking for, don't hesitate to reach out to our Customer Service Team directly.